Roger Navarro Teruel informs you about his Privacy Policy regarding the processing and protection of personal data of users and clients that may be collected by browsing or contracting services through the website https://osteoclot.com.
The Owner guarantees compliance with current regulations regarding the protection of personal data, reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
The use of this website implies acceptance of this Privacy Policy.
Identity of the Controller
- Owner: Roger Navarro Teruel
- Accreditation: Osteopath D.O. M.R.O.E nº 164 - Registered Physiotherapist nº 1449
- NIF: 52439492K
- Address: Carrer del Clot, 190 Local - 08027 Barcelona
- Email: info@osteoclot.com
Principles applied in data processing
- Lawfulness, fairness and transparency: The Owner will always require consent for the processing of your personal data, informing you beforehand with absolute transparency of the specific purposes.
- Data minimization: Only data strictly necessary for the required purpose will be requested.
- Limitation of preservation period: Data will be kept for the strictly necessary time for the purpose of processing or compliance with legal obligations.
- Integrity and confidentiality: Your data will be treated in such a way that its security and confidentiality are guaranteed, applying the necessary technical and organizational measures to prevent unauthorized access.
Obtaining and categories of personal data
To browse the web it is not necessary to provide personal data. The Owner collects data (identification, contact data and, occasionally, health data if the user voluntarily provides it in their consultations) in the following cases:
- When contacting through forms or email.
- When requesting or managing an appointment.
- When signing up for newsletters or subscriptions.
Important on health data: If through contact channels you provide information about your health status or physical ailments, you explicitly consent that the Owner treats such special category data solely and exclusively to evaluate your case and offer you a professional response or manage your medical appointment.
Purpose and legitimacy of processing
The legal basis for data processing varies according to the purpose:
- Explicit consent: To respond to inquiries made through forms, manage subscription to promotional newsletters, and for the processing of data relating to health provided voluntarily.
- Execution of a contract/Pre-contract: For the management of appointment reservations and the provision of requested physiotherapy or osteopathy services.
- Legal obligation: For compliance with tax and accounting obligations (invoicing) and the preservation of medical records according to Law 41/2002 on Patient Autonomy.
Data conservation
- Inquiry and marketing data: Until the user requests deletion or revokes their consent.
- Patient data and medical records: A minimum of 5 years from the date of discharge of each care process, in compliance with applicable state and regional health regulations.
- Billing data: For 4 years to comply with current tax obligations.
Recipients and international transfers
In order to provide the website's services, the Owner shares data with the following providers under their corresponding privacy conditions:
- Hosting: IONOS Cloud S.L.U., which provides web hosting services. Its servers are located within the European Economic Area.
- Email Marketing: Mailrelay, Brevo or Mailchimp, always guaranteeing adequate data protection.
- Analytics: Google Analytics (Google LLC). Tool to analyze web use.
Your rights
You have the right to access, rectify or delete your data, as well as other rights detailed in current regulations. To exercise your rights, you must send an email to info@osteoclot.com.
Likewise, you have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you consider that the processing infringes the regulations.
Accuracy and veracity
You agree that the data provided is correct, complete and accurate, exempting the Owner from any responsibility for the falsehood or inaccuracy of the same.